FAQS

CHECKING OUT

YOU CAN CHECKOUT USING INSTANT PAY, OR BY ADDING ITEMS TO YOUR CART, USING THE TRADITIONAL CHECKOUT METHOD. MAJOR CREDIT CARDS ARE ACCEPTED.

WHAT CREDIT CARDS ARE ACCEPTED?

VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER ARE ACCEPTED AT CHECK OUT.

ALL ORDERS ARE PROCESSED WITHIN 2 BUSINESS DAYS

RETURNS & EXCHANGES

ALL SALES ARE FINAL. NO RETURNS/EXCHANGES.

**SHIPPING FEES ARE NON-REFUNDABLE. 

IF YOU REFUSE A SHIPMENT FROM THE HEROES, YOU ARE RESPONSIBLE FOR THE ORIGINAL SHIPPING CHARGES, ANY IMPORT FEES, DUTIES AND/OR TAXES THAT ARE INCURRED ON THE PACKAGE, AND THE COST OF RETURNING THE PACKAGE TO CITS FOUNDATION. THIS AMOUNT WILL BE DEDUCTED FROM YOUR MERCHANDISE STORE CREDIT. IN THE INSTANCE THAT THE RETURN FEE EXCEEDS THE AMOUNT OF THE MERCHANDISE PLUS SHIPPING COSTS, THE PACKAGE WILL BE ABANDONED AND YOU WILL NOT BE ISSUED A CREDIT.

 

DO YOU ACCEPT PAYPAL?

WE ACCEPT PAYPAL AT CHECKOUT, AS WELL AS OTHER EXPRESS CHECKOUT PAYMENT PROCESSORS.

 

IS AMAZON PAY ACCEPTED?

YUP! AMAZON PAY IS ACCEPTED AT CHECKOUT.

 

WHAT ABOUT APPLE PAY?

ABSOLUTELY. YOU NEED TO BE USING SAFARI BROWSER TO SEE THE APPLE PAY BUTTON.

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